OUR

Services


 

Telemarketing

Our skilled call centre agents offer your services to potential customers, using number of call centre techniques. We have a large phone numbers databases available and your campaign will be tailored to your needs. Automatic dialing is a must, and the first results are presented to clients within few hours after the launch of the campaign. Daily and final reports are available for our customers.

 

Customer Care

Effective call centre solutions for your business. Save your own time and resources. Our call centre agents are trained professionals, who are able to handle multiple incoming calls at the same time. Our agents are trained to recognize all of your customer needs and close deals on the first call.

 

Market Research

You need us to conduct a market research for you? Let`s get in touch with your clients; we will provide you with high quality feedback. You will be able to make decisions on your further proceedings and/or creating new marketing strategy with very valuable data. Are you losing your loyal customers and don’t know why? Let us help you with our unique retention program, and we will help you to get them back.

 

Design & Build your own
Call center

Keep your own processes under control. Based on your needs, we create the perfect plan to build your own contact center specialized for a particular purpose. Regardless of whether you are a bank, or web-shop owner, we will materialize your needs at 100% from the initial sketches to the purchase and operation of all the necessary technology. Not ready for an investment of this size, or just do not want to invest in your own technology? Never mind, we build a call center in your premises and you can lease it. We work with the world's leading designers and suppliers of technologies. Do not hesitate if you have any questions, contact us for more info at projects@directhouse.net

 

 

Debt Collection

Our team specializes in pre-legal collections right through to post insolvency actions. The team manages your instruction, from substantial debt portfolios to one off cases. We have the expertise and we are commercial! We are about providing a quality fast service working closely with our clients to understand them enabling the right strategic approach.

 

Teleconference

Choose the best way for teleconferencing today. We connect your branch network immediately, without any investment. With our technology, you will feel freedom like never before. We are ready to assist you in your daily needs of sharing and streaming your content. No installation fees. No questions asked. Regular monthly fees give you freedom in planning your expenses. You can stop at any time. Unleash the power of team collaboration.

 

Outsourcing

Call Centre services for hire. Get the most out of your campaigns with ease. Take an advantage of your existing infrastructure. We have years of experience in providing the best call centre experience for our customers. We will train your best agents, and will help you with development of your own call center, with onsite supervision, running our technology.